Return / Replacement Policy

Because our products are food products, we do not accept normal returns or exchanges for reasons such as change of mind, taste preference, or an unwanted product.

Eligible Cases

A replacement or other appropriate resolution may be considered if the product received is damaged or is different from the product ordered.

48-Hour Reporting Window

Please contact us within 48 hours of delivery with your order details and the issue. We may request clear photos or video of the product, outer packaging, and label for verification.

Verification

Replacement or refund eligibility is determined after verification of the claim. Please do not discard the affected product or packaging until the issue has been reviewed.